CONFIRM PERSONAL INFO
The day before your delivery, a customer service representative will call you from 954.379.8587 to verify the following:
Your Name, Delivery Date, Address, Contact Number (for day of delivery), and the Merchandise to be delivered.
WHO WILL BE THERE?
It is important that someone will be home at the time of delivery or your delivery may be canceled. If you can’t be there, please make sure you call customer service and give us the name and number of someone (18+ years old) who can be there to sign for the merchandise.
DOES IT FIT?
Please measure any elevators, stairs, doors, etc to help us deliver your new furniture safely and without damage. If it doesn’t fit, you may have to pay a fee! Also, please have the area cleared for us before we arrive. We work with some heavy boxes!
All new financed accounts must be delivered.
No returns on electronics if they are out of the box. For defective items see our warranty page for more details.
You must notify the store of any change or cancellations regarding your delivery at least 24 hours in advance or there will be a 5% re-stocking fee. Customer satisfaction guaranteed within 3 days of delivery.