Accidents happen! Protect your furniture with Badcock’s 3 year furniture protection plan for all of your fabric and leather purchases. When you need service, we dispatch a customer care specialist to your home. If we can’t repair it, we’ll replace your damaged piece.
As soon as a spill or damage occurs, be sure to report it within 30 days. Once we send a technician over to help, we may replace all or part of the affected area or the piece of furniture. Dye lots vary and furniture may fade over time, so our replacements may not be an exact match to the non-replaced areas.
If the damaged item is not available, we may offer a store credit that is mutually agreed upon. This store credit will settle your claim. Furniture must be reselected within 60 days or your claim will become null and void.
Warranty only applies to the damaged item, not on matching pieces that are unharmed.
Furniture protection expires if stained or damaged furniture requires replacement or if furniture is taken out of service area. (Palm Beach, Broward, Dade, Martin, or Monroe counties)
Please do not attempt to clean the stain, you may make it worse! If you can’t help yourself, make sure you follow the specific instructions given to you by either Badcock or the manufacturer.
For appliances’ and electronics’ extended warranty information, Click here.
Prevent any damages to your furniture by maintaining it. Click here for some tips on how to maintain your furniture!