At Badcocksfl, we take your privacy seriously, and we want you to know how we collect, use, share, and protect information about you. By interacting with Badcocksfl, you consent to our use of information that is collected or submitted as described in this privacy policy. We may change or add to this privacy policy, so we encourage you to review it periodically.
This Privacy Policy tells you:
Information We Collect
Badcocksfl may collect your email address via cookies and pixels on the Website through the use of trusted third party partners. These partners may combine your email information with other information they have access to such as mailing address so that Badcocksfl may serve relevant marketing offers to you via direct mail. If you do not want Badcocksfl to collect information about you, call us at (561) 694-8588 and/or email us at [email protected]
We receive and may store any information you enter on our website or give to us in our stores. For example, we collect information from you when you place an order, create an account, call us with a question, create a wish list or use any of our services.
You share information with us in various ways in our stores and online. For example, you share information when you:
The information we collect from you includes things like:
You also provide us information in other ways through technology. Some of this information may be linked to you personally. This information helps our websites and mobile services work correctly and supports our customer marketing and analytics efforts – our work to understand our customers’ needs and provide information about our products and services.
Here are some examples:
We may also receive information about you from other sources, including third parties such as Google Analytics and Facebook Pixel. This helps us update, expand and analyze our records and identify new customers.
We collect data that's publicly available. For example, information you submit in a public forum (e.g. a blog, chat room, or social network, such as Facebook) can be read, collected, or used by us and others, and could be used to personalize your experience. You are responsible for the information you choose to submit in these instances.
We may also obtain information provided by a third party. For instance, we obtain information from companies that can enhance our existing customer information to improve the accuracy and add to the information we have about our customers (for example, adding address information).
This improves our ability to contact you and increases the relevance of our marketing by providing better product recommendations or special offers that may interest you.
We collect information related to your interactions with our website and apps to create a superior, personalized shopping experience, whether you are online or in our stores. This information includes your IP address, browsing behavior while on our site, browser and device characteristics, referring URLs, and any applicable information sent from third-party applications, such as Facebook.
This information, which includes the pages you visit on our site, which web address you came from, the type of browser/device/hardware you are using, search terms and IP-based geographic location, helps us recognize you, customize your website experience and make our marketing messages more relevant.
This information is collected and stored using a variety of common technologies, including but not limited to various types of cookies, web beacons, and tags. Our website is not designed to respond to "do not track" requests from browsers. These technologies may also allow us to identify you as a particular Badcocksfl retail store customer when you visit our website, and to link your activities on our website to your interactions with us in our stores.
To help us understand and enhance our interactions with you, we may permit web analytics and other providers to collect and process information on our website using the technologies described above. We also may share personal information with those providers. To learn more about Google Analytics and how to opt out, please visit Google Analytics privacy policy. To learn more about Facebook Pixel please visit Facebook Pixel privacy policy.
Examples of how we use the information we collect include:
Product and Service Fulfillment
Our Marketing Purposes
For example, assist law enforcement and respond to legal/regulatory inquiries.
We will retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements.
How We Share the Information We Collect
We may share the information we collect with companies that provide support services to us (such as a printer, e-mail, marketing communications, mobile marketing, research analytics providers, web hosting providers, call center service providers, sweepstakes vendors, credit providers, payment processors, coupon delivery vendors, data enhancement, or fraud prevention providers) or that help us market our products and services. These companies may need information about you in order to perform their functions. These companies are not authorized to use the information we share with them for any other purpose.
At your direction or request, we may share your information. For example, if you create a gift registry or shopping list and elect to make it available to the public, your information will be accessible on our website, mobile or social applications, and on kiosks in our stores.
We may share personal information in the event of a corporate sale, merger, acquisition, dissolution or similar event. We also may retain a copy of the information.
We may share personal information in connection with financial products or services related to our business such as private label credit cards. We may also share personal information in connection with co-branded product or service offerings. For example, if you apply for third party financing, we may share your personal information with the necessary vendor.
Security Methods
We maintain administrative, technical and physical safeguards to protect your personal information. When we collect or transmit sensitive information such as a credit or debit card number, we use industry standard methods to protect that information. However, no e-commerce solution, website, database or system is completely secure or "hacker proof." You are also responsible for taking reasonable steps to protect your personal information against unauthorized disclosure or misuse.
"Phishing" is a scam designed to steal your personal information. If you receive an e-mail that looks like it is from us asking you for your personal information, do not respond. We will never request your password, user name, credit card information or other personal information through e-mail.
The help function of your browser should contain instructions to set your computer to accept all cookies, to notify you when a cookie is issued, or to not receive cookies at any time. If you set your computer to not receive cookies at any time, certain personalized services cannot be provided to you, and accordingly, you may not be able to take full advantage of all of the Badcocksfl.com features.
Your Choices Regarding the Information We Collect
You may choose to:
If you do not wish to receive catalogs, coupons, and other promotional mail, contact us or call (561) 694-8588 to opt out.
If you do not wish to receive promotional telephone calls, contact us or call (561) 694-8588 to opt out. This opt out does not apply to operational phone calls, for example, confirmation of delivery address.
If you do not wish to receive promotional telephone calls, contact us or call (561) 694-8588 to opt out. This opt out does not apply to operational phone calls, for example, confirmation of delivery address.
We may distribute mobile coupons and text messages to mobile devices of customers who have requested this information via an opt in request. Specific opt out instruction will be contained in each text message.
To do any of the above, you may also let us know by sending a letter with your request and current contact information to:
Badcock of South Florida Corporate Office 3931 RCA Blvd. Suite #3122, Palm Beach Gardens, FL 33410
Badcocksfl does not sell products for purchase by children. We sell children's products for purchase by adults. If you are under 18, you may use Badcocksfl.com only with the involvement of a parent or guardian. We are committed to protecting children's privacy on the Internet and we do not knowingly collect personal information from children under the age of 13.
Our website may link to other websites, many of which have their own privacy policies. Be sure to review the privacy policy on the site you're visiting.
Our website includes social media features, such as the Facebook Like button, Pinterest, and Twitter (and Widgets, such as the Share this button or interactive mini-programs that run on our site). These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.
We may need to update our Privacy Policy as Badcocksfl and our customers grow and evolve or to comply with law. If we make material changes, including any change in ownership or uses of your personal information, we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective, as well as inform you of any choices you may have with respect to these changes.
If you have any questions about our Privacy Policy or practices, we'll do our best to answer them. Here's how to contact us:
Phone:
888-616-6673
E-mail:
Address
Badcock of South Florida Corporate Office
3931 RCA Blvd. Suite #3122
Palm Beach Gardens, FL 33410
How Do You Access and Update Your Personal Information?
In order to keep your personal information accurate and complete, you can access or update some of it in the following ways:
If you have created a Badcocksfl.com account, you can log in and update your account information, including contact, billing, and shipping information.
Contact us with your current contact information and the personal information you would like to access. We will provide you the personal information requested if reasonably available, or will describe the types of personal information we typically collect.
This privacy policy applies to all current or former guest personal information.